Medical practices ยท Ohio Valley

HIPAA-compliant cybersecurity & IT for independent medical practices.

REAL Cyber protects independent, non-hospital medical practices across the Ohio Valley from ransomware, data breaches, and HIPAA exposure โ€” with flat-rate managed IT, hands-on knowledge of the ambulatory EHRs you run, and a real team available when something breaks.

The risks every independent medical practice carries. We carry them for you.

  • Ransomware locking your practice during patient hours
  • HIPAA breach penalties and OCR audit exposure
  • EHR downtime stalling the schedule (athenahealth, eClinicalWorks, NextGen, Tebra)
  • ePHI exposure across your EHR, email, and imaging
  • Phishing through patient portals and payer email
  • Lost or untested backups
  • Cyber-insurance requirements you can't meet alone

What we do

Built around independent medical practices.

  • EHR-aware managed IT

    We already work in the major ambulatory EHRs โ€” athenahealth, eClinicalWorks, NextGen, Greenway, Tebra, and AdvancedMD โ€” and the labs, e-prescribing, and imaging they connect to, so support doesn't start with 'we'll learn your software' and your schedule keeps moving.

  • HIPAA risk analysis & compliance readiness

    A documented, defensible HIPAA Security Rule posture โ€” risk analysis, written policies and safeguards, business associate agreements, and OCR-ready documentation your practice can stand behind in an audit.

  • ePHI backup & disaster recovery

    Tested, off-site backups of your clinical and operational data โ€” and a recovery plan that actually works when you need it.

  • Microsoft 365 & email security

    MFA, conditional access, and email hardening configured to block the phishing your team actually receives.

  • Security awareness training for staff

    Short, regular training your front desk and clinical staff will actually remember.

  • Incident response readiness

    A clear, practiced response process โ€” and a named owner to coordinate it โ€” when something goes wrong.

Why REAL

Why medical practices choose us.

Security in plain English

We translate HIPAA and cybersecurity into language your team understands, so you know what's protecting you instead of hoping it's enough.

A real team on watch

Proactive monitoring and a help desk of real people who know your systems and pick up when something breaks.

Audit-ready, always

A documented HIPAA posture and OCR-ready evidence, so an audit or cyber-insurance renewal isn't a fire drill.

Flat-rate, no drama

One predictable monthly rate, measurable SLAs, and real ownership when something goes wrong.

Proof

Practices across the region trust REAL.

The biggest benefit is peace of mind โ€” knowing our clients are protected by professionals who keep security a top priority. IT can be intimidating, and REAL gives us a really easy, comfortable way to understand what we need to know. If someone were on the fence, I'd tell them not to hesitate and risk this company not taking new clients. We're so comfortable knowing Ross and his team are the best โ€” the most reliable, knowledgeable, professional IT company.

JamieOffice Manager, 360 Health SolutionsLexington, KY

Process

A clear, repeatable path to better security.

  1. Assess

    We map your systems, data flows, and compliance gaps end-to-end.

  2. Prioritize

    We rank fixes by risk and impact โ€” no fear, no fluff.

  3. Secure

    We deploy, configure, and harden the safeguards that matter most.

  4. Monitor

    We watch your environment 24/7 and stay accountable to clear SLAs.

FAQ

Questions medical practices ask us.

What does HIPAA actually require of a medical practice?

A current Security Rule risk analysis, written policies and safeguards (administrative, physical, technical), workforce training, and business associate agreements โ€” plus documentation you can produce if the OCR asks. We build and maintain that posture so you can stand behind it in an audit.

Do you support our EHR (athenahealth, eClinicalWorks, NextGen, Tebra)?

Yes โ€” we already work in the major ambulatory EHRs (athenahealth, eClinicalWorks, NextGen, Greenway, Tebra, AdvancedMD) and the labs, e-prescribing, and imaging they connect to, so support doesn't start with "we'll learn your software" and your schedule keeps moving.

Can you help with an OCR audit or a cyber-insurance application?

Yes. We close gaps, assemble evidence, and prepare you for OCR audits, security reviews, and cyber-insurance applications and renewals โ€” so you're ready instead of scrambling.

We're a small or independent clinic โ€” are we too small for managed IT?

No โ€” small and independent practices are exactly who REAL was built for. You carry the same HIPAA obligations a hospital does, without a hospital's budget; we right-size enterprise-grade security and HIPAA readiness to your clinic.

How much does it cost?

After a free Cyber Risk Consult and assessment, you get a flat-rate monthly quote scoped to your practice โ€” one predictable invoice, no surprise per-ticket charges.

Do you work with practices outside the Ohio Valley?

Our fully managed onsite service covers the Ohio Valley (KY, IN, OH, WV, TN), and we deliver cybersecurity and monitoring, remote IT support, security awareness training, assessments, and compliance programs to practices anywhere in the US.

REAL People. REAL Experience. REAL Solutions.

Book a 20-minute Medical Practice Cyber Risk Consult.

No pressure, no obligation โ€” just a clear picture of where your practice stands.