Veterinary clinics ยท Ohio Valley

Cybersecurity & managed IT for veterinary clinics.

REAL Cyber keeps veterinary clinics across the Ohio Valley online, recoverable, and secure โ€” protecting client and payment-card data, safeguarding the practice-management system your day runs on, and backing it with disaster recovery and a real team, so a server crash never means a canceled afternoon of appointments.

The risks every veterinary clinic carries. We carry them for you.

  • Ransomware or downtime shutting the clinic mid-day โ€” no records, scheduling, or billing
  • Practice-management system failure (AVImark and Cornerstone run on your server; ezyVet and Covetrus Pulse run in the cloud)
  • Client personal and payment-card (PCI) data exposure
  • Lost or untested backups of medical and imaging records
  • Phishing and email compromise targeting front-desk staff
  • Reliance on a one-person IT setup with no coverage when they're out

What we do

Built around veterinary clinics.

  • Vet-software-aware managed IT

    We already know AVImark, Cornerstone, ezyVet, and Covetrus Pulse โ€” and the IDEXX and diagnostic systems wired around them โ€” so support doesn't start with 'we'll learn your software' and your day keeps moving.

  • Backup, disaster recovery & business continuity

    Tested, off-site backups of your medical, imaging, and operational records โ€” and a recovery plan that gets you back to seeing patients fast when a server fails or ransomware hits.

  • Payment & email security

    MFA on every account, email authentication (SPF, DKIM, and DMARC), and PCI-aware handling of the card data you take at the front desk โ€” so payments and inboxes stay locked down.

  • Microsoft 365 hardening & security awareness training

    MFA, conditional access, and email hardening on Microsoft 365 โ€” plus short, regular training your front-desk and clinical staff will actually remember.

  • 24/7 monitoring with real SLAs

    Continuous monitoring across your endpoints, identities, and email โ€” backed by measurable SLAs, so someone's watching even when the clinic is closed.

  • Incident response readiness

    A clear, practiced response process โ€” and a named owner to coordinate it โ€” when something goes wrong.

Why REAL

Why veterinary clinics choose us.

We keep the clinic open

When your practice-management system or server goes down, the day stops; we build the uptime and tested backups that keep records, scheduling, and billing running.

We know vet software

AVImark, Cornerstone, ezyVet, and Covetrus Pulse โ€” and we coordinate with your software and diagnostic vendors directly.

A person, fast

You reach someone who knows your setup, not a ticket queue, so a problem is fixed before it costs you appointments.

Flat-rate, no drama

One predictable monthly rate, measurable SLAs, and real ownership.

Proof

Practices across the region trust REAL.

REAL gives us knowledgeable people we trust to handle any IT issue that comes up, so we can concentrate on quality patient care. They're always willing to explain and train our staff so we understand our IT and security, and they're easy to reach when a problem arises โ€” following up to make sure it's fully resolved. They tailor their services to your situation and offer different levels of support depending on how involved you want to be.

Susan PedigoPractice Manager, North Madison Vet ClinicMadison, IN

Process

A clear, repeatable path to better security.

  1. Assess

    We map your systems, data flows, and risk exposure end-to-end.

  2. Prioritize

    We rank fixes by risk and impact โ€” no fear, no fluff.

  3. Secure

    We deploy, configure, and harden the safeguards that matter most.

  4. Monitor

    We watch your environment 24/7 and stay accountable to clear SLAs.

FAQ

Questions veterinary clinics ask us.

Do you support AVImark, Cornerstone, and ezyVet?

Yes โ€” we already work in the major veterinary practice-management systems (AVImark, Cornerstone, ezyVet, and Covetrus Pulse) and the IDEXX and diagnostic systems around them, so a network problem never cancels an afternoon of appointments.

We're not under HIPAA โ€” why do we need this?

Because the threats don't care. You're right that veterinary clinics aren't HIPAA-covered, but your client records, the payment-card data you take at the front desk, and the practice-management system your whole day runs on are all business-critical โ€” and ransomware, phishing, and a dead server hit a vet clinic the same as anyone else. Cyber-insurance carriers increasingly expect real controls too. We protect uptime, data, and payments so a bad day doesn't become a closed week.

What happens to our clinic if the server goes down?

If AVImark or Cornerstone lives on a server in your back room and it fails, you can lose records, scheduling, and billing in one stroke. We design for that: monitored hardware, tested off-site backups, and a documented recovery plan โ€” and for cloud systems like ezyVet and Covetrus Pulse we harden access and your connection โ€” so a failure means hours, not days, of disruption.

How much does it cost?

After a free Cyber Risk Consult and assessment, you get a flat-rate monthly quote scoped to your clinic โ€” one predictable invoice, no surprise per-ticket charges.

Do you work with clinics outside the Ohio Valley?

Our fully managed onsite service covers the Ohio Valley (KY, IN, OH, WV, TN), and we deliver cybersecurity and monitoring, remote IT support, security awareness training, assessments, and compliance programs to clinics anywhere in the US.

REAL People. REAL Experience. REAL Solutions.

Book a 20-minute Veterinary Clinic Cyber Risk Consult.

No pressure, no obligation โ€” just a clear picture of where your clinic stands.