Cybersecurity & managed IT for practices across Kentucky.

The biggest benefit is my peace of mind that IT and security are being taken care of in the best manner possible — and I am not alone in dealing with a world I am not an expert in.

If you want the very best, REAL is your only option. I've worked with them for over 30 years, and our practice IT setup is complex — over the years they've implemented every new piece of equipment and software without ever disrupting our workflow. Their response time is top-notch, and when you combine the team's background with their knowledge of compliance and security, there's not another IT firm that could compare.

REAL gives me peace of mind. They get things done very quickly, and when we have a problem they're immediately available to take care of it — and everyone is so nice and friendly, which is an added benefit. You might find another IT company, but not one like REAL. They're just what their name says: REAL people, who help immediately — and that's REAL results.

We used another firm before REAL — we fired them, hired REAL, and have been satisfied ever since. They've raised our education and awareness, and yes, there's an expense, but you pay for what you get.

When we call, REAL immediately takes over and gets to work fixing whatever the issue is. A big plus for me is that they'll contact and work directly with the other companies we use to solve a problem, so I'm not relaying messages back and forth — and I have peace of mind knowing our office is constantly monitored. I've worked with REAL since before I bought my practice, and sticking with them through that transition was an easy call, with no regrets. I know very little about IT, and they make everything as easy as possible — I work with the same people who know my systems and software first-hand, which makes their help quick and easy.

Since hiring REAL as my agency's cybersecurity firm, I have peace of mind that I'm meeting the compliance regulations my industry requires and keeping pace with an ever-changing cybersecurity landscape. Before, I was hoping my security measures were stringent enough to keep me compliant and secure — but I wasn't confident. Now I am. REAL is a silent partner at my agency; the consistent communication, reports, and education they provide is undeniable. Ross and his team are proactive, professional, honest, and future-oriented. REAL is one of the best companies I've had a relationship with in a very long time, in any industry — I recommend them 100%.

The biggest benefit is peace of mind — knowing our clients are protected by professionals who keep security a top priority. IT can be intimidating, and REAL gives us a really easy, comfortable way to understand what we need to know. If someone were on the fence, I'd tell them not to hesitate and risk this company not taking new clients. We're so comfortable knowing Ross and his team are the best — the most reliable, knowledgeable, professional IT company.